RECEPTION DESK IS OPEN FROM 8AM TO 11PM - PLEASE, NOTIFY THE DESK IN ADVANCE IF YOU ARE CHECKING OUT BETWEEN 11PM AND 8AM.

CHECK-IN STARTS AT 1PM - YOU MUST PAY FOR YOUR ENTIRE STAY AT CHECK IN. WE DO NOT ACCEPT CREDIT CARDS. PLEASE NOTIFY THE RECEPTION DESK IF YOU WISH TO EXTEND YOUR STAY. BOOKINGS ARE ONLY CONFIRMED UPON PAYMENT OF 40% FOR CARNIVAL AND NEW YEAR'S HOLIDAYS, EVEN IF YOU HAVE PAID THE RESERVATION FEE OF 10% AT THE BOOKING SITE.

GOODS POLICY - LOST OR DAMAGED ITEMS WILL BE CHARGED FOR.

REFUND: CANCELLATIONS MUST BE MADE WITH 72 HOURS NOTICE AND WE WILL REFUND 50% OF PAYMENT. NO REFUND WILL BE MADE AFTER THIS PERIOD.

CHECK OUT UNTIL 11PM - LATE CHECK OUT MUST BE PREVIOUSLY NOTIFIED. USE OF FACILITIES UPSTAIRS AFTER 11PM WILL BE CHARGED.

BREAKFAST FROM 8:30 AM TO 10:30AM - BREAKFAST IS INCLUDED. BREAKFAST FOR VISITORS – RATE: R$ 15,00 PER PERSON.

VISITORS - ONLY ALLOWED IN DOUBLE BEDS OR TWIN ROOMS, FOR YOUR SAFETY.

DRINKS POLICY - YOU CAN NOT BRING YOUR OWN ALCOHOLIC DRINK TO THE HOUSE.

SILENCE REGULATION - PLEASE KEEP QUIET FROM 11PM TIL 8:00 AM.

SECURITY - KEEP YOUR VALUABLES INSIDE THE LOCKER. WE ARE NOT ACCOUNTABLE FOR LOST, STOLEN OR DAMAGED ITEMS. FOR YOUR OWN SAFETY, ALL COMMON AREAS HAVE 24 HOURS CCTV.

EXTRAS - ASK THE RECEPTIONIST ABOUT TOURS, LAUNDRY SERVICE, EXTRA TOWELS OR ANY OTHER INFORMATION. WE HAVE IRONS, HAIRDRYER AND ADAPTORS UPON REQUEST.

TOURS AND TRANSFERS - ALL TOURS AND TRANSFERS MUST BE BOOKED AT LEAST 24 HOURS IN ADVANCE. ALL TOURS WILL FOLLOW THE POLICIES OF THE TOUR COMPANY: NO SHOW TOURS ARE NONREFUNDABLE AND CANCELLATIONS ARE ONLY ACCEPTED IF MADE AT LEAST 4 HOURS PRIOR TO THE SCHEDULED MEETING TIME FOR THE TOUR.

SMOKING - ONLY ALLOWED OUTDOORS (ROOFTOP). DRUGS ARE STRICTLY FORBIDDEN.

WE DO NOT ACCEPT GUESTS UNDER 18, INCLUDING CHILDREN ACCOMPANIED WITH THEIR PARENTS.
IF YOU HAVE ANY QUESTIONS OR SUGGESTIONS, E-MAIL US.

WE OFFER
Free locker, breakfast included, Wi-Fi, Computers Hair dryer, rooftop (chill out place)), Hot water, tour maps, Security, towels, bed linens, Lounge living room, Library and movie sessions at night. We will assist you with touristic tours, Transfer service, Iron. Easy access to public transportation. The rooms have: fan, Air conditioner, earplugs, lockers, sidelamps, etc…. We have also a housekeeper to prepare our breakfast, clean stuff, bathrooms, bedrooms all day long, to keep everything clean for you.

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